Travelling to Japan or Korea is exciting, but one small step many travellers forget is preparing the online arrival form before departure.
For first-time travellers, families, senior travellers and private tour guests, completing the required arrival information earlier can make the airport arrival process smoother and less stressful.
This simple guide shares the official links, what to prepare, and how to avoid using the wrong third-party websites.
Japan: Visit Japan Web
For Japan, travellers can use Visit Japan Web to pre-register arrival procedure information, including immigration, customs and tax-free shopping service information. Visit Japan Web is provided by Japan’s Digital Agency.
Official website:
https://www.vjw.digital.go.jp/
Korea: e-Arrival Card
For Korea, travellers can use the official Korea e-Arrival Card website to submit arrival information before entering Korea. The official Korea e-Arrival Card website has also warned travellers about fake websites pretending to be the official service.
Official website:
https://www.e-arrivalcard.go.kr/
What Travellers Should Prepare
Before filling in the online arrival form, prepare:
Passport information
Flight details
Arrival date
First hotel name and address
Contact number
Travel purpose
Email address
Customs declaration information, if required
If your trip covers multiple cities such as Tokyo, Kyoto, Osaka, Fuji or Hokkaido, prepare your first hotel address clearly before filling in the arrival card.
Simple Filling Flow
The general process is usually:
Go to the official website.
Create an account or start a new application, if required.
Enter your passport and traveller details.
Fill in your flight and arrival information.
Add your hotel or accommodation address.
Complete declaration details, if required.
Review all information carefully before submitting.
Save or screenshot the QR code or confirmation, if provided.
Be Careful of Third-Party Websites
When searching online, you may see different websites offering arrival card information or paid assistance services.
Before entering your passport or personal details, always check that you are using the correct official website. Avoid paying unnecessary fees to third-party websites.
WHY Travel Tip
For private tours, family trips and group holidays, we recommend preparing arrival card details before departure instead of waiting until the airport.
This is especially helpful for first-time travellers, senior travellers, families with children and groups travelling during peak seasons.
Before You Fly
Arrival procedures can change depending on nationality, visa status, travel purpose and government updates.
Before departure, always check the latest information directly from the official Japan or Korea government website. Preparing early helps you arrive with more confidence and start your trip smoothly.

